Wateen WiMAX launches Self Care Portal to track Usage and Billing Details
It sure is about time that the guys at Wateen realized how necessary and convenient it is for clients to be able to check on their bandwidth usage. An interesting post by Aamir Attaa on ProPakistani:
At last wateen has come up with an online usage and bill tracking system that will help customers to keep an eye on their bandwidth usage and remaining balance in their account. Wateen’s WiMAX (prepaid) users had been facing their service disconnections when they used to reach their allowed quota.
To Access Wateen’s Self Care Portal Click Here
Don’t worry if you see an IP address in URL instead of Wateen.com, i have confirmed from their support that this is a legitimate service by Wateen Telecom. However, you may find several functions disabled due to early launch (this is what CSR told me)
Wateen’s Self Care Portal will help you to
- Get your current Service Information, that is your current package, tariffs, and other account details
- Save your favorite links
- Check your remaining balance
- Check your Internet Usage in current month, while providing you details about how much data has been used out of the allowed quota
- Information about last 5 Internet sessions –
- Information about your last 5 voice calls that you made
- You can set an Email Notification when your account balance reaches a limit (set by you)
December 18th, 2008 at 8:51 am
Wateen’s customer support is worst, with every call and email they generate a new ticket and later closed it without solving problem, when I contacted them about it, they issued another ticket. My account is closed from last 2 weeks, I have called support, sent emails and visited karachi office many many times but they could not solve a simple billing mistake.
December 25th, 2008 at 1:00 pm
Wateen record hit broadband market causing Etisalat(PTCL) to rollback its broadband infrastructure from pakistan.
July 16th, 2009 at 5:54 am
how i can check my acount..i am opening self care giveing him id and password.but it is loging…plz hep ,me..
July 16th, 2009 at 5:55 am
but it is not loging in.
October 19th, 2009 at 7:14 pm
wateen selfcare not allowing me to log in…….how i can check my account???///
November 8th, 2009 at 7:20 pm
wateen selfcare not open the page……..how can check accuount????
November 21st, 2009 at 8:55 pm
very worst service
December 5th, 2009 at 11:51 am
No, the service of wateen is not too worse.
I think this so called “Self Care Portal page is a fake page created by this man to have your log ins and passwords………
Be careful….Don’t log in
December 17th, 2009 at 12:23 pm
wateen selfcare not open the page.how can check accuount?
January 3rd, 2010 at 10:20 am
wateen self care portal not showing my account details how can i check my usage
January 18th, 2010 at 11:38 pm
it was working last year about 4 months back this WATEEN SELF CARE portal… and i used to check my login details over there but now its not working since they have changed its outlook its not a spam….. but i guess there are some technical anomalies in it
January 19th, 2010 at 7:35 pm
May be all complainers of selfcare using other browsers like fire fox or google chrome, whereas It properly works within internet explorer only.
January 23rd, 2010 at 4:07 pm
ok
February 1st, 2010 at 9:14 pm
plz Do check my account I have bought wateen package of 512 kbps n 5 gb but on self care portal Ihave found that its of 256
February 3rd, 2010 at 2:44 pm
I am using wi-tribe, their service and customer support is excellent
February 16th, 2010 at 9:43 am
i want change my own password but password button is not avtivate ..why???
Either usage track portal iz not avtive it seem that wateen iz going to decreasing less services
improve your and active your costomers services
February 21st, 2010 at 1:01 pm
self care portal nt showing my account details pls update me
February 21st, 2010 at 1:02 pm
self care portal nt showing my account deatails pls update me how can i check
February 25th, 2010 at 6:46 pm
i am watyeen employer if you want wateen devices and you want wify ,outdoor,usb ,blade contect me 0313 2067739..kashif
February 28th, 2010 at 1:45 am
Hi Shuja
Only Internet Explorer main hi wateen Selfcare web poori tarha open hoti hey..
Try it. Problem solve hojae gi..
Aasim-
March 10th, 2010 at 8:25 pm
salam every one,
main wateen telecom main
job karta hoon,agar kisi ko wateen wimax ya usb ki zaroorat
hoo to plz call me
03034285967
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delivery
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